PRIVACY NOTICE
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting our website and/or using 51Waimao Services, you are consenting to the 51Waimao Privacy Notice:
DEFINITION
1. [We] refers to Hangzhou Tuofeng Information Technology Co., Ltd., which develops and provides WindningDSer products and services, and any single or collective name of its affiliate that has been established or to be established in the future.
2. [Online Store] refers to an B2B Online Store (such as an "Alibaba Store" or "Amazon Store") that you bind and authorize to manage through 51Waimao.
3. [SNS] refers to the SNS account (such as "Facebook account") that you bind and authorize to manage through 51Waimao in order to enjoy the advertising or marketing services.
4. [Personal Information] refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person.
5. [Personal Sensitive Information] refers to Personal Information including ID number, mobile phone number, personal biometric information, bank account number, property information, whereabouts, transaction information, etc.
6. [Laws] refers to the general term of the relevant laws and regulations of the People's Republic of China; if you are a member of the European Union and a citizen of the United Kingdom, it will also include the General Data Protection Regulation (GDPR); if you are a California Citizen, it will also include the California Consumer Privacy Act (CCPA).
PRIVACY POLICY
1. Collection of Information
The Personal Information that we may collect about you broadly falls into the following categories:
Information you provide to us:
- You will be asked to provide certain contact information that is necessary for registering for a 51Waimao account, including name, address, phone number, email address, job title, and department.
- You will be asked to provide certain identity information, tax registration, and/or related information about your business, such as company name, business type and industry, and business license information.
- Details about the goods and products you intend to sell or analyze via the platforms managed or processed by 51Waimao.
- We will process any information provided to us in connection with goods and/or services management via 51Waimao.
Information that we collect automatically:
- If you contact us (via chat service, customer service department, telephone, or email), we may record a copy of your correspondence.
- We will collect details of user activities, transactions, and interactions on 51Waimao, including specifies of product types, pricing, and delivery information.
- If you visit 51Waimao or use our browser extension, we will automatically collect certain information from your device, specifically including IP addresses, device type, browser type, geographic location, and browsing patterns.
Information that we receive from third parties:
- If you authorize and bind your B2B Online Store through 51Waimao, we may receive basic public profile information, company details, products information, and relevant operational data required to perform core services.
2. Cookies and Related Technologies
In order to ensure the normal operation of 51Waimao, provide you with a smoother user experience, and recommend content of interest, we use Cookies and similar web beacons or pixel tags. You can modify the acceptance level of cookies or reject cookies in your browser settings. However, doing so may limit your use of some features or access to specific services.
3. Use of Personal Information
We use Personal Information to operate, provide, develop, and improve the products and services we offer. These purposes include:
- Providing and delivering core services, resolving issues, fixing bugs, and improving the extension's usability.
- Personalization and recommendations of products and keywords.
- Complying with statutory obligations, preventing fraud, and detecting abuses to protect the security of our users and services.
- Communicating with you through phone, email, or chat.
4. Disclosure or Sharing of Personal Information
We will not share your Personal Information with third parties unless we have your explicit consent, under statutory circumstances (such as litigation or legal requirements by authorities), or sharing with affiliated companies and authorized partners who help deliver our core services and agree to be bound by this privacy policy.
5. Retention of Information
We retain your Personal Information as long as we have an ongoing legitimate business need to do so (such as providing services to you or complying with tax, legal, and accounting requirements). When we have no further legitimate business need, we will either delete or anonymize it.
6. Cross-border Transfers of Personal Information
In connection with our provision of services, we may transfer your Personal Information to countries outside of your home country. We take appropriate measures to ensure your Personal Information remains strictly protected in accordance with this Privacy Policy.
7. Minors
The Sites and our services are not targeted at minors under 18. If a minor has provided us with Personal Information without parental or guardian consent, the parent or guardian should contact us at DataProtection@51waimao.com to remove the information.
8. Changes to This Privacy Policy
Our privacy policy may change. We will post any changes on this page or provide you with pop-up prompts in the application before the changes become effective.
隐私声明
我们了解您十分关心我们如何使用和分享您的个人信息，并感激您的信任，我们将谨慎小心地处理您的个人信息。此声明描述了我们的隐私政策。访问网站和/或使用我们的服务表明您已经同意隐私声明中描述的条例：
定义
1. [我们] 指研发并提供外贸大师产品和服务的杭州拓蜂信息技术有限公司，以及现在或未来设立的相关关联公司的单称或合称。
2. [在线店铺] 指您通过外贸大师绑定、授权进行管理的B2B在线商店（如“Alibaba商店”、“Amazon商店”）。
3. [SNS] 指您为了享受广告及营销服务，通过外贸大师绑定、授权进行管理的SNS账户（如“Facebook账户”）。
4. [个人信息] 指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。
5. [个人敏感信息] 指包括身份证件号码、手机号码、个人生物识别信息、银行帐号、财产信息、交易信息等。
6. [法律] 指中华人民共和国相关法律法规的总称；如果您是欧盟成员国的国家以及英国的公民，还将包含《通用数据保护条例》（GDPR）；如果您是美国加利福利亚州的公民，还将包含《加州消费者隐私法案》（CCPA）。
隐私政策
1. 收集信息
我们可以收集有关您的个人信息大致可分为以下几类：
您提供的信息：
- 注册外贸大师帐户所需的某些联系信息，包括姓名、地址、电话号码、电子邮件地址、职称和部门。
- 有关您的业务的某些身份信息、税务登记和/或相关信息，如您的公司名称、业务类型和行业、公司注册详细信息和营业执照信息。
- 提供有关您打算通过外贸大师管理的商品和产品的详细信息。
- 我们将处理您向我们提供的与外贸大师管理的商品和/或服务相关的任何信息。
我们自动收集的信息：
- 如果您联系我们（例如通过我们的客户服务部门聊天服务、电话或电子邮件），我们可以记录您的通信副本。
- 我们将在外贸大师上收集用户活动、交易和互动的详细信息，包括与所购买产品和服务的类型和规格、定价和交付信息等。
- 您访问外贸大师或使用我们的浏览器插件时，我们将自动从您的设备收集某些信息，可能包括 IP 地址、设备类型、唯一的设备识别号码、浏览器类型、地理位置、浏览模式以及互动详细信息。
我们从第三方收到的信息：
- 如果您通过外贸大师绑定您的在线店铺，我们可以从B2B在线店铺服务商那里接收有关您的基本公开文件信息、公司名称、产品信息及核心业务运营所需的数据。
2. Cookie及相关技术
为确保外贸大师正常运转、为使您获得更轻松的访问体验、向您推荐您可能感兴趣的内容，我们会在您的计算机或移动设备上存储 Cookie、Flash Cookie 或其他本地存储（统称“Cookie”）。您可修改对 Cookie 的接受程度或拒绝我们的 Cookie，但如果您选择拒绝，在某些情况下可能会影响您安全访问和使用我们的部分服务。
3. 个人信息的使用
我们会为了操作、提供、开发和改善我们为客户提供的产品和服务而处理个人信息。这些目的包括：
- 提供、排除故障和改进外贸大师服务：我们使用您的个人信息来提供功能、分析性能、修复错误，并提高外贸大师服务的可用性和有效性。
- 推荐和个性化：向您推荐您可能感兴趣的功能、产品和服务，并提供个性化体验。
- 遵守法定义务、防范欺诈和信用风险：防止和检测欺诈和滥用，以保护我们的客户、外贸大师和其他人的安全。
- 与您进行沟通：通过不同的渠道（如电话、电子邮件、聊天）与您就外贸大师服务进行沟通。
4. 披露或分享个人信息
我们不会与外贸大师服务提供者以外的公司、组织和个人共享您的个人信息，除非获得您的明确同意、在法定情形下（如司法诉讼或行政机关依法要求）、或与关联公司和授权合作伙伴（他们会代表我们履行职能且受本隐私政策约束）进行共享。
5. 保留信息
只要我们有持续且合法的业务需要（例如为您提供服务或产品，或根据适用税收、法律和会计法规要求），我们保留您的个人信息。当我们没有持续的合法业务需要处理您的个人信息时，我们将删除或对您的个人信息进行匿名化。
6. 个人信息的跨境传输
我们在提供外贸大师服务时，会将您的个人信息传输到您所在国家以外的国家/地区（如美国）。我们会采取适当措施，确保您的个人信息接收者受保密义务的约束，保障信息安全。
7. 未成年人
网站及其内容不针对未成年人，我们无意向未成年人销售我们的任何产品或服务。如果未成年人未经父母或监护人同意向我们提供个人信息，父母或监护人应联系我们 DataProtection@51waimao.com 以便删除信息。
8. 隐私政策的更新
我们的隐私权政策可能变更。未经您的明确同意，我们不会限制您按照本隐私权政策所应享有的权利。我们会在专用页面发布变更或通过弹窗向您提供变更提示。